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‘Dial-100’ project to be implemented across UP from October 2

LUCKNOW || Chief Minister Akhilesh Yadav today reviewed the progress of ‘Dial 100’ project which is an ambitious scheme or the state government and issued instructions that this UP Police roject be started, under all circumstances, on October 2, 2016. He also said that he himself will go to Varanasi, Agra, Ghaziabad and Jhansi districts to flag-off the project.

cmdWhile reviewing the progress made on the project, at his official residence, along with Venkat Changavilli, the advisor to the state government for police modernization. Seeking for special training for police personnel who will man the Dial 100, the chief minister said this was necessary to ensure proper and good behaviour with people and to ensure that police teams reach the crime scene in time.

He also stated that all efforts should be rolled out to ensure that that the police reached the crime scene in minimum times in line with the ‘108’ and ‘102’ ambulance services, which were already operational. He also directed concerned officials to ensure that women police personnel are also deployed at the Dial 100 call centres.

Fixing the parametres of the Dial ‘100’ project, Yadav said it should be developed as the fastest, biggest, cheapest, effective and best service. During the meeting, Changavalli informed the chief minister that udner the project, 3200 four-wheelers would be active in which 700 would be Innova’s and 2500 Bolero cars. All vehicles would be painted in black.

At present, the project’s headquarter at the Shaheed Path was under construction at a fast pace. Special arrangements are being made for vehicles and their management. 100 women personnel would be posted at the call centre. With regards to various aspects of the projects, the tender process was underway.

It may be pointed out here that after seeing the encouraging response to police’s modern control rooms in Kanpur city, Lucknow, Allahabad and Ghaziabad, the state government had decided to implement the Dial 100 project based on Police Emergency Management System (PEMS). The chief minister had last December laid the foundation stone for the the Dial-100 project HQ in Lucknow.

Two sub-centres, on lines of the Lucknow centre would be established in Agra and Varanasi. These subcentres, would function as the alternate to the Lucknow centre which will automatically take over services in case the Lucknow centre faces some techincal snag or some other problem and getting clogged with telephone calls beyond capacity. These two centres would also work 24×7.

Under this project, in case of emergency, a person can communicate with the Dial 100 call centre through a telephone, SMS or any other communication method and win turn will be provided immediate relief and help. Once the project takes off, 4800 vehicles would be active in 75 districts of the state, of which 3200 would be four wheelers and 1600 two wheelers. All these vehicles would be equipped with GPS and other modern equipments.

The response time under dial 100 has been fixed as ten minutes for two-wheelers in urban areas and 15 minutes for four wheelers while in rural areas the response time for four wheelers has been mandated as 20 minutes.